Sandwell Metropolitan Borough Council has chosen Rocktime’s verso™ software to host their LA03 licence application and workflow processes. The Council is already a member of the verso™ family, with verso™ powering the council’s Mandatory HMO Licensing application system. This has helped improve the Council’s services and has improved efficiency, reduced carbon footprint and improved services for both citizens and licensing officers.
The team at Rocktime have configured and designed verso™ for councils across the UK for a number of different local government licensing types. These include market traders, HMO, garden waste, bulky waste and LA03. Our award-winning verso™ software is powering over 50 local government licensing schemes, across England.
Rocktime’s verso™ software is now widely accepted as the industry standard in public sector licensing and is currently powering over 50 local government licensing schemes and has collected over £9M in licensing revenue.
Automating licensing processes can help improve efficiency of processing licence requests, which can help licensing officers dedicate their time to enforcement. Rocktime’s work with Sandwell Council on their HMO licensin, transformed their regulatory service functions.
After extensive research into the different software development companies that offered licensing automation, we knew that Rocktime were the right supplier to work with. We can’t recommend Martin enough, who answered all our questions and reaffirmed what we already knew. The experience of working with Rocktime has been excellent and they’ve been one of the best companies we’ve ever worked with. All questions have been answered quickly and there’s been no complaints when we’ve had any change requests.
The whole team has always been very supportive and reactive, and we can’t recommend Tom and David in the support team enough. The improvements since we’ve launched have been unbelievable; we now have the ability to carry out more work in the team as they have improved our processes to be more effective and efficient. It’s made the entire process easier for both citizens and licensing officers, as we previously used paper-based forms. We can’t recommend Rocktime and the team enough.